Website ts and cs, Privacy Policy and Cookies

Welcome

Welcome to Happy Balanced Pet’s website – https://happybalancedpets.co.uk. If you continue to browse and use this website, you are agreeing to comply with, and be bound by, our terms and conditions of use which govern Happy Balanced Pet’s relationship with you in relation to this website. Please do not use our website if you disagree with any of these terms and conditions.

The term ‘Happy Balanced Pets’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only; it is subject to change without notice.
  • This website uses cookies to improve your browsing experience.  You can find out more in our cookie policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
  • This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
  • This website includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

Privacy and your personal information

  • Happy Balanced Pets respects your privacy.
  • We will only use your email and contact details for contacting you in reference to your enquiry or any issue which is currently open
  • We will not pass your contact details to any third party.
  • The website contains links to other websites; I am not responsible for the privacy policy of third party websites.
  • I will use your email address and telephone number(s) in order to contact you regarding your appointments, or with appointment reminders, or with information and advice relating directly to your pet’s treatment. The legal basis for this is termed legitimate interest.
  • Your pet’s medical records are stored on paper in a locked filing cabinet. They are not passed on to any 3rd party, except when you request this to be done.
  • Statutory minimum storage times for medical records are 8 years after the date of the last appointment. After this time records are destroyed by a secure shredding facility.
  • You may request a copy of your pet’s records, free of charge, at any time. I aim to do so within 7 working days, and will comply with the statutory maximum of 30 days

 

Cookies

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